Política de privacidad

Privacy Policy

Last updated: March 22, 2026

This Privacy Policy describes how Plushra collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from our website.

Plushra operates this website and store, including all related information, content, features, tools, products, and services to provide you with a curated shopping experience (the “Services”). Our store is powered by Shopify technology, which allows us to provide the Services to you.

Please read this Privacy Policy carefully. By accessing or using any of the Services, you acknowledge that you have read and understood this Privacy Policy.


Personal Information We Collect

When we refer to “personal information”, we mean information that identifies or can reasonably be linked to you.

Depending on how you interact with our Services, we may collect the following types of information:

Contact information

  • Name
  • Billing address
  • Shipping address
  • Phone number
  • Email address

Payment information

  • Credit or debit card details
  • Payment confirmation
  • Billing details
  • Transaction information

Account information

  • Username
  • Password
  • Preferences and settings

Shopping activity

  • Items viewed
  • Items added to cart
  • Purchases made
  • Returns or exchanges

Communications

  • Information you provide when contacting customer support.

Device information

  • IP address
  • Browser type
  • Device type
  • Network connection

Usage information

  • How you interact with our website and Services.

How We Collect Your Information

We may collect your personal information from:

Directly from you

When you create an account, make a purchase, contact us, or interact with our Services.

Automatically

Through cookies and similar technologies when you browse our website.

Service providers

From third parties that help us operate our store, such as payment processors, analytics providers, and shipping partners.

Partners and third parties

From marketing partners or advertising platforms.


How We Use Your Personal Information

We may use your personal information to:

Provide and improve our Services

  • Process payments
  • Fulfill orders
  • Manage your account
  • Provide shipping and returns
  • Recommend products

Marketing and advertising

We may send promotional emails, offers, or advertisements about our products or services.

Security and fraud prevention

We use personal information to detect fraud and maintain a secure shopping experience.

Customer support

To respond to inquiries and provide assistance.

Legal obligations

To comply with applicable laws or legal requests.


Sharing Your Personal Information

We may share your personal information with:

Service providers

Including Shopify, payment processors, analytics providers, and shipping services.

Marketing partners

For advertising and marketing purposes.

Legal authorities

If required by law or to protect our legal rights.


Relationship with Shopify

Our store is hosted on Shopify, which collects and processes certain personal information in order to operate and improve the Services.

Information you provide may be shared with Shopify and third parties located in different countries.

For more information about how Shopify uses personal information, please visit:

https://privacy.shopify.com


Third-Party Links

Our website may contain links to third-party websites.

We are not responsible for the privacy practices or content of those websites.


Children's Data

Our Services are not intended for children under the age of 16.

We do not knowingly collect personal information from children.


Data Security and Retention

We take reasonable measures to protect your personal information. However, no method of transmission over the internet is completely secure.

We retain personal information only as long as necessary to provide our Services and comply with legal obligations.


Your Privacy Rights

Depending on your location, you may have the right to:

  • Access your personal information
  • Request deletion of your data
  • Correct inaccurate information
  • Receive a copy of your data
  • Object to certain types of data processing

To exercise these rights, please contact us at:

support@plushra.com


International Data Transfers

Your personal information may be stored or processed outside your country.

If data is transferred outside the European Economic Area (EEA) or the United Kingdom, appropriate safeguards such as Standard Contractual Clauses (SCCs) may be used.


Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or operational reasons.

The updated version will always be posted on this page with the updated date.


Contact

If you have questions about this Privacy Policy or how we handle your data, please contact us at:

Plushra
Buenos Aires, Argentina
support@plushra.com